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Hard drive slowing, or showing other signs of failing?
You: Back up all its data immediately.
Us: We’ll replace the drive and re-load your data.
Printer not printing?
You: Try clearing the print queue and trying again.
Us: If needed, we can source and replace a corrupted driver.
Trouble getting online?
You: Check internet cables and connections.
Us: If those are okay, we’ll begin with restarting the router.
Business emails being marked as spam?
You: ‘Whitelist’ your regular business contacts.
Us: We’ll locate and adjust the various spam filter settings.
IT troubleshooting begins with a careful analysis will help us isolate the culprit among a number of possible causes.
This may be relatively simple, or it can be complex if the issue has cascaded, affecting other software or hardware components.
Based on years of IT troubleshooting experience, we know where to begin, which naturally reduces your costs and any downtime.
Whether working remotely or on-site, we keep the future in mind when recommending what makes sense to keep, update, or replace today.
Harmony Group Marketing LLC & Harmony Group IT LLC are wholly owned subsidiaries of Harmony Group Atlanta, a Woman Owned Georgia Corporation est. June 2003.
